Privacy Policy

This Privacy Policy explains how Nirmantix collects, uses, and protects information when you use Nirmantix Station and related services.

Who We Are

Nirmantix Station is operated by Nirmantix.

Business address:

Green Spirit, Thergaon
Pune, Maharashtra 411033
India

General contact: hello@nirmantix.com
Security contact: security@nirmantix.com

Scope

This policy applies to:

• the Nirmantix Station website and application
• bridge and tunnel management features provided through Station
• feedback and script-addon features managed through Station
• support, waitlist, and contact flows operated by the Station portal

Information We Collect

We may collect:

• account details such as name, email address, profile image, and authentication-provider identifiers
• login and account-security data such as session information, MFA state, and account activity related to fraud prevention
• billing and plan data such as customer IDs, subscription IDs, order context, coupon redemptions, and credit transactions
• bridge and usage data such as tunnel session history, subdomain assignments, domain settings, and limited analytics/feedback records generated through enabled features
• content you submit to us, including contact-form messages, waitlist entries, feedback comments, and screenshots or files uploaded through the service
• technical and security data such as IP-derived abuse controls, request metadata, and system logs used for troubleshooting and abuse prevention

How We Use Information

We use information to:

• provide, secure, and maintain the service
• authenticate users and manage accounts
• deliver bridge, analytics, feedback, script-addon, billing, and support features
• process payments, credits, coupons, and plan changes
• detect abuse, fraud, and unauthorized access
• improve product quality and operational reliability
• comply with legal obligations and legitimate business record-keeping needs

Third-Party Services

Depending on the features you use, Nirmantix Station may rely on third-party providers such as:

• Google and GitHub for OAuth login
• Dodo Payments, Stripe, PayPal, and LemonSqueezy for billing workflows
• AWS services for file storage and/or email delivery
• Emailit for SMTP delivery when configured

These providers process data according to their own terms and privacy policies.

Analytics, Feedback, And Script Addons

When bridge analytics or feedback features are enabled, Station may collect:

• pageview and session analytics for the shared tunnel
• browser or device-type information needed to present usage reports
• feedback comments, selected text, page paths, coordinates, and optional screenshot references

When script-addon features are enabled for external websites, Station may process project, purchase, and embed-usage data needed to serve the configured scripts.

Retention

We retain information for as long as reasonably necessary to:

• operate the service
• maintain billing and fraud-prevention records
• troubleshoot support issues
• satisfy legal, tax, accounting, and security obligations

Retention periods may vary by data type. Some operational and financial records may be kept longer than user-facing content.

Your Choices

Subject to applicable law, you may request access, correction, or deletion of your personal data by contacting us at hello@nirmantix.com.

Some data may be retained where necessary for security, billing, fraud prevention, or legal compliance.

Security

We use reasonable technical and organizational safeguards to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.

Changes To This Policy

We may update this policy from time to time. The latest version published on the site will control.

Contact

For privacy questions, contact hello@nirmantix.com.